Privacy Policy
Last updated: [PLACEHOLDER — insert date]
This Privacy Policy describes how Parcel2YourDoor collects, uses and protects information about our customers when they sign up for and use our service.
Who we are
Parcel2YourDoor is a parcel receiving and doorstep delivery service currently available to residents in selected apartment developments in the Dublin area.
Business owner / data controller: [PLACEHOLDER — company name, registered address, contact email]
What we collect
- Full name and mobile number
- Email address
- Delivery address (development / apartment / block / Eircode)
- Any relevant building access information you share with us (e.g. gate codes)
- Delivery preferences and other information required to safely complete delivery
- WhatsApp messages exchanged with us as part of onboarding and service delivery
How we use it
- To receive, identify, hold and deliver your parcels
- To communicate with you about your parcels and deliveries over WhatsApp
- To operate and improve the Parcel2YourDoor service
- To comply with our legal and regulatory obligations
How long we keep it
We retain personal information only for as long as necessary to provide the service and to meet legal or accounting requirements. Specific retention periods: [PLACEHOLDER]
Sharing
We share information with carriers (e.g. An Post, DPD) only where necessary to complete a Send & Return, and with service providers strictly required to operate Parcel2YourDoor. We do not sell your personal information.
Your rights
You have the right to access, correct or request deletion of the personal information we hold about you. Contact us on WhatsApp or by email at [PLACEHOLDER — support email] and we'll help.
Contact
Questions about this policy? Message us on WhatsApp or email [PLACEHOLDER — support email].