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FAQ
Frequently asked questions.
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How do I sign up?
Message us on WhatsApp. We'll confirm your address, mobile number and everything else in a few minutes. There's no online form and no account to manage.
Do I need to create an account or download an app?
How much does it cost?
How many deliveries are included?
What are the delivery windows?
What size parcels do you accept?
How does Send & Return work?
Is Urgent Same-Day always available?
How does Holiday Hold work?
Is my parcel insured?
Which areas do you cover?
Are there items you don't accept?
How do I pay?
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